# forbidden

> 403 Forbidden. The key is valid but may not do this.

| Status        | Code        | Retry? |
| ------------- | ----------- | ------ |
| 403 Forbidden | `forbidden` | No     |

## What it means

The key is valid but may not do this.

## Common causes

- A webhook made by one key is changed with another key.
- The action is only for the account owner in the dashboard.

## What to do

This key or sign-in may not do that.

## Can I retry it?

No. The same request gets the same answer however often it is sent, so change the request rather than repeating it.

## What the answer looks like

The answer, `403`:

```json
{
  "error": {
    "code": "forbidden",
    "message": "This key may not change that webhook.",
    "hint": "This key or sign-in may not do that.",
    "doc_url": "https://usebluebot.com/docs/errors/forbidden",
    "request_id": "req_1Hq2LxW9cVbN3mKpRtYs0a"
  }
}
```

Branch on `code`, which never changes. `message` and `hint` are written for people and may be reworded. Quote `request_id` when you write to support.

## Related

- [Errors](https://usebluebot.com/docs/errors): the envelope and every code
- [Idempotency](https://usebluebot.com/docs/concepts/idempotency): retrying without sending twice
- [Limits](https://usebluebot.com/docs/limits): every cap and what happens when you reach it