Automation platforms

Make

Send texts from Make scenarios and start one whenever a text comes in.

What you can do

  • Send a text from any scenario with BlueBot’s Send Text module.
  • Start a scenario from BlueBot’s webhook whenever a text comes in.
  • Act on a delivered or failed text with BlueBot’s webhooks for each change of state.
  • Send a reply down different routes with Make’s router depending on what it says.

How it connects

  • Make

    BlueBot’s Make app sends texts and starts scenarios when a text comes in or changes state.

    Make in the docs

Recipes

Three recipes to start from.

Set one up as written, or change it to fit how you work. The docs have the same recipes step by step.
01With Make

Text each new row in a sheet

Starts when

Google Sheets’ Watch New Rows module in Make

  1. Start the scenario with Google Sheets’ Watch New Rows on the sheet you fill in.
  2. Add BlueBot’s Send Text module and map the phone column to the recipient.
  3. Write the text with the first name column mapped in.

The text it sends

Hi {{first_name}}, your {{service}} is booked for {{date}}. Reply here if you need to change it.

From your own number

02With Make

Sort replies by what they say

Starts when

A text comes in (BlueBot’s message.received webhook)

  1. Start the scenario from BlueBot’s webhook for incoming texts.
  2. Add a router with a filter on each route, such as texts that mention “price” or “book”.
  3. Send each route where it belongs, such as a row in a sheet or a message to your team.
03With Make

Catch texts that fail

Starts when

A text fails (BlueBot’s message.failed webhook)

  1. Send your texts with a record’s ID in metadata, which BlueBot echoes on every webhook for that text.
  2. Start a second scenario from BlueBot’s message.failed webhook.
  3. Use the ID to mark the record in your app, or email yourself the number that didn’t take the text.

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