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Errors

not_found

404 Not found. There is no such thing on this account.

StatusCodeRetry?
404 Not foundnot_foundNo

What it means

There is no such thing on this account. Ids are prefixed by kind, so a message id starts with msg_.

Common causes

  • The id is mistyped or belongs to another account.
  • The thing was deleted.
  • The path is wrong.

What to do

Check the id. Ids are prefixed by kind, such as msg_ for a message.

Can I retry it?

No. The same request gets the same answer however often it is sent, so change the request rather than repeating it.

What the answer looks like

Response404
{
  "error": {
    "code": "not_found",
    "message": "There’s no message with that id.",
    "hint": "Check the id. Ids are prefixed by kind, such as `msg_` for a message.",
    "doc_url": "https://usebluebot.com/docs/errors/not_found",
    "request_id": "req_1Hq2LxW9cVbN3mKpRtYs0a"
  }
}

Branch on code, which never changes. message and hint are written for people and may be reworded. Quote request_id when you write to support.

  • Errors: the envelope and every code
  • Idempotency: retrying without sending twice
  • Limits: every cap and what happens when you reach it